NCS is National Charity Services. This is a department within the HHS that would connect people to social welfare programs, and other charities that might be able to be of assistance. For services to be available, the caller must be within Kaldus, and also have an email address. This will require a smartphone or computer, but this is still needed. Since everyone receives a GBI entitlement, they should be able to save to buy a low cost computer.
By requiring an email address, they will be saving paper and ink from not having to write down as much information. They will also be minimizing any potential mistakes that can happen with human error. For those that can’t afford for an email account, they can go to https://mail.ka to get a free 15GB email address. If they are not a customer of Ka-Tel, then they will need to create an account which can be done by logging into HHS, and going to Services > Acquire GAON.